National Commission – Under Section 53, the Central Government shall, by notification, establish a National Consumer Disputes Redressal Commission, to be known as the National Commission. Composition of National Commission [Section 54] The National Commission shall consist of- Vacancy [Section 63] | National Consumer Disputes Redressal Commission In case of a casual vacancy in the…
There shall be established for the purposes of this Act, agencies, namely:- (a) “District Commission” established by the State Government, (b) “State Commission” established by the State Govemment, and (c) A National Consumer Disputes Redressal Commission established by the Central Government by notification. The Chapter IV of the Consumer Protection Act, 2019 aims to create…
Consumer Protection Councils (CPCs) are bodies or government entities formed to protect the rights and interests of consumers in a a nation. These councils are made to make sure businesses and service providers deal with customers in an ethical, responsible, and fair manner. Promoting consumer welfare, safeguarding customers from unethical commercial practises, and enhancing consumer awareness…
Standard of Goods : The CPA attempts to protect consumers’ interests by ensuring that products and services satisfy specified quality, purity, quantity, and potency requirements. Notified bodies, such as the Bureau of Indian Standards (BIS), Food Safety and Standards Authority of India (FSSAI), and Drug Controller General of India (DCGI), play an important role in…
A consumer of goods refers to any person who: Definitions – Defect – According to Section 2(10) of CPA, 2019, “defect” means any fault, imperfection or shortcoming in the quality, quantity, potency, purity or standard which is required to be maintained by or under any law for the time being in force or under any…
Consumer Protection Act : Indian consumer law is a body of laws and rules designed to safeguard the rights and interests of Indian consumers. The main piece of legislation governing consumer protection in India is the Consumer Protection Act, 2019. It repeals the previous Consumer Protection Act of 1986 and establishes consumer dispute resolution commissions…